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Help Center: Gift Certificates
Frequently Asked Questions
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Contact Us
Customer Care Email:
info@netixchange.com
Customer Care:
Phone 1-800-448-2870
Customer Care Hours:
Monday-Friday 9am - 8pm EST
Saturdays and Sundays
10am - 5pm EST.
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Purchasing Gift Certificates
You can purchase gift certificates in denominations of up to $10000 and personalize it for any occasion. You can send it by email or postal mail. The gift certificate will have a code the recipient provides when ordering from the site. Email and postal mail are free. If you would like to receive the gift certificate so that you can personally deliver it, simply enter your address as the recipient address.
Redeeming Gift Certificates
Every Gift Certificate has a code. In your shopping cart, enter this gift certificate code that was in the certificate. The dollar value of your gift certificate is automatically deducted from the total charge of your order. If there is a balance left over from your gift certificate, you can use it for your next purchase. You can view any outstanding gift certificate balances under "My Account".
The balance due on an order that exceeds the gift certificate amount must be paid by credit card. Gift certificates never expire.
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